Do not trust poloniex exchange, Stole my money and are ignoring me now

Poloniex Exchange recently decided after 2+ years of doing business with them to require more information for my account, That is fine they have every right to ask for whatever they need ect. But don't ignore me and steal my funds.

My account has been trading with them, small amounts, with a balance of 880$ USD for quite a while and never had a single issue and now all of a sudden my account is frozen out of the blue and I lost a bunch of trades that were set to auto buy back when the price dipped and they made sure to freeze my account at this point during a coin free fall before the buy back in what I can only imagine was there attempt to try to do the most damage to my trading account in hopes this would encourage me to jump on board and give them everything they wanted, but that will not be happening.

I received no messages or emails from Poloniex support prior to this happening. I have all there email domains white listed in my email, and I had not logged into the actual website for a while since all my trades were mostly on auto pilot setup using API keys through my trading software ect.

This type of customer relations is not only unheard of for any exchange I have used in the last 8 Years, but literally the same customer service I got from Mt.Gox right before they went under, so I felt the need to share. If they want to demand information and freeze my account this is fine but do not try to steal my funds when I ask to have my account closed. After these recent events and tactics witnessed I no longer trust them and will not be continuing with there exchange as a trading option, and I'm not sure how they think anyone would after being treated like this.

After deciding they were not professional enough to continue using and since I'm verified on Bitstamp, Bitfinex and a couple others already, who have never treated me this way, I informed them I would be closing my account instead and transferring my funds out asap. They acted like everything was fine and then locked me out of my already frozen account and have not responded to my support requests for over a month now. Yet they respond instantly to any other support requests and are clearly ignoring me now that I do not want to continue using there exchange.

This type of customer service and support for an account that is over 2 years old with them is appalling. I'm just glad I recently transferred the bulk of my account balances out prior to this happening.

I would highly recommend if you use Poloniex.com to be very weary of them as they do not care how long you have been with them when the time comes you decide to move on they will likely try to rob you also.

I have already taken other legal steps at this point in time, and am posting this for the purpose of making sure other have a fare warning of my experience. I will attach my support ticket conversation that has been a single reply from support and now 30+ Days of being ignored, without even an update to say there still working on it or if my case was passed to appropriate department as they claimed.

Steer clear of these guys and be careful!!

https://i.redd.it/v9innhlbg2611.png

submitted by /u/Theguy3993
[link] [comments]
Bitcoin – The Currency of the Internet

WARNING: HitBTC stole 5Btc deposit, even after I provided everything they asked for 2+ months!

This is a WARNING to anyone who uses HitBTC.

I sent a 5 Btc deposit over 2 months ago which they froze and asked me for a scan of my Passport + a photo of me holding a piece of paper which I sent them.

After a week of not hearing back, I messaged them again and they asked me the origin of the funds which I explained.

More time passed with no news, and I messaged them again and they asked me for my social media information which I gave them.

Last week they completely suspended my account and closed my support tickets, and they have not been replying to me at all anymore.

I have given them everything they have asked from me and they have still not released my funds after 2+ months!

If anyone from HitBTC is reading this, my requests tickets are #221775, #267139 and #274005.

PLEASE UNFREEZE MY COINS AND STOP SCAMMING PEOPLE!

submitted by /u/awesomedan77
[link] [comments]
Bitcoin – The Currency of the Internet

Bitcoin startup NiceHash has a new CEO just weeks after hackers stole $63 million from the company

The cryptocurrency mining startup NiceHash has replaced its CEO just weeks after a hacker stole $ 63 million worth of bitcoin from the company. Marko Kobal, the company's ousted CEO, will sell his stake in NiceHash to an outside investor. Investor funds will also be used to reimburse NiceHash users …
Google Alert – bitcoin

Hackers stole $8,500 worth of bitcoin from me in 15 minutes. Learn from my mistake!

I got into crypto a little over a month ago. I made some great investments that more than doubled my money. It felt great.

This last Sunday it was all taken from me. My Bittrex account got hacked. It was def all my fault. I lost $ 8,500 in the period of about 15 minutes.

Enable 2fa if you haven't already. I didn't do that.

Move your crypto off any exchange if you are not actively using it to trade. I didn't do that.

Make sure you are at Bittrex.com, not Bittrex.me. Phishing sites are a b*tch.

Don't know if I'm supposed to post links in here. Guess I'll give it a go. You can listen to the whole story here: http://successfuldropout.com/hackers-stole-8500-bitcoin-15-minutes-lessons-learned-cryptocurrency/

I sat down to record right after I found out it happened. Be smart guys!

submitted by /u/Nolyk
[link] [comments]
Bitcoin