In Gelsenkirchen, a city in North Rhine-Westphalia, Germany, a 40-year-old stood before a judge at the District Court of Essen for “large-scale” bank fraud. According to the public prosecutor, he defrauded thousands of unsuspecting German citizens. The investigation, though, focused mainly on Bavarian victims as they lost their sensitive information the most frequently. This form…
The invention relates to blockchain technologies such as the Bitcoin ledger, and for the control and performance of secure, efficient exchanges conducted via the blockchain. It comprises tokenisation techniques and methods for embedding metadata in a blockchain transaction. It provides a computer implemented method for performing a transfer, the method comprising scanning entries in a distributed hash table (DHT) distributed across a first network, the DHT comprising a plurality of entries,…
The invention provides a computer- implemented solution for controlling access to a computer-related resource such as, for example, a digital wallet. In one or more embodiments, the wallet may be implemented using a blockchain such as the Bitcoin blockchain but the invention is not limited in this regard. Use of the invention during the initial set-up of the wallet can enable subsequent operations such as wallet transactions to be handled in a secure manner over an insecure channel such as…
Folks, Coinbase has a 72 hour delay period if you are moving a considerable amount of coins off their exchange. If you plan on moving coins off before the fork, please do it right now. I did. I'm delayed. I want to help others not miss the end of month deadline. Cheers.
Throwaway for obvious reasons. Please help me get my $ 200,000 back. I've opened a support ticket, I've emailed email@example.com, I've PMed the official Coinbase reddit accounts, and I tried Twitter DMs. If anyone from Coinbase is reading this, Case ID: 1653972.
I did an overnight transfer of $ 200,000 to Coinbase on 5/30. The amount was never credited to my account so I opened a support ticket. They got back to me two weeks after the transfer, on 6/12. It turns out my bank (BoA) did the transfer as an overnight ACH, which Coinbase does not support. The 'specialist' assigned to my ticket told me that my bank needed to recall the ACH transfer.
I immediately called the BoA Commercial Banking team (we all talk shit about the banking system, but at least they have phone lines…) and asked them to recall the ACH. BoA told me that the governing body for ACH transfers prevents recalls if more than 1 week has passed since the transfer. They confirmed that the money was successfully transferred to Coinbase's bank account and gave me a trace ID so that Coinbase would be able to confirm the transfer. I sent the info over to Coinbase support and never heard back.
Now here I am, 4 weeks later, still waiting for Coinbase to get their shit together. I understand that their support team must be swamped with requests right now, but this is ridiculous. What kind of organization 'loses' $ 200,000 in their bank account and doesn't sort it out within 1 month?
Regarding Coinbase not supporting overnight ACH transfers:
Is this in Coinbase's documentation anywhere? Nope.
Do they accept other types of ACH transfers? Yup.
Is there a good reason to not support overnight transfers? As far as BoA can tell me, no. No there is not.
Edit: For everyone wondering why I'm posting on reddit instead of lawyering up, it's because fixing my problem will only take a Coinbase employee 5 minutes. I'm asking reddit for help not because I think reddit will solve the problem for me, but because I hope a Coinbase employee sees this post. I will definitely contact a lawyer if this isn't resolved soon. Thanks for all your support.
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